Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you submit our Contact, Quotation, or Careers forms, we collect details such as your name, designation, company, email address, phone number, sector, product/brand of interest, delivery location, budget range, and any message or requirement description you enter.
• Information collected automatically. Like most websites, our server and hosting provider may log standard technical information such as IP address, browser type, device type, and pages visited, for security and performance purposes.
• Local storage. We use your browser's local storage only for functional purposes — for example, to remember that you've dismissed the announcement banner. We do not use third-party advertising or tracking cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and prepare formal quotations;
• Process and fulfil orders in coordination with our brand partners;
• Maintain business, tender, and procurement records as required by law;
• Evaluate applications submitted through our Careers page;
• Improve our website, products, and customer service.

We do not use your personal information for unsolicited marketing, and we do not sell your personal information to third parties.

3. How We Share Information

We may share your information with:

• Our partner brands (Duztec, OM Engineering Savers, V-Tech Enviro, Thermaissance, NeoInventronix), where necessary to scope, quote, or fulfil your requirement;
• Logistics, installation, or service partners engaged to deliver and support your order;
• Government bodies or procurement portals (such as GeM), where required for tender or regulatory compliance;
• Professional advisors (legal, accounting) where necessary to conduct our business or comply with the law.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to respond to your enquiry, fulfil an order, or maintain the business relationship, and thereafter for as long as required to meet our legal, tax, and record-keeping obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us at any time by writing to compliance@abglobal.co.in. We will respond to reasonable requests within a reasonable timeframe, subject to any legal or contractual obligations that require us to retain certain records.

7. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may reference or link to third-party brand or partner resources. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their policies separately.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when it was last revised.

10. Contact Us

For any questions about this Privacy Policy or how we handle your information, please contact us at compliance@abglobal.co.in or write to us at 402, 4th Floor, Nirmala Plaza, Ekamra Marg, Forest Park, Bhubaneswar 751009, Odisha, India.